- I placed an order. When will my package arrive?
All packages ship via USPS. The processing time for orders is 3 to 5 business days. After that, delivery time within the United States is 3 to 6 days. Thank you for your patience.
- What method is used for shipping?
All packages are shipped via USPS.
- How much is shipping?
There is a flat rate fee of $3.99 for shipping.
- How can I get in touch with your customer service team?
For customer service inquiries only, please email: [email protected]
- Can I change my order once I've placed it?
No, once you place an order, it is final.
- How often do you restock?
It will vary. Restock dates vary depending on the product availability.
- Do you offer returns/refunds?
No. All sales are final. In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of package.
- I emailed your customer service team. When should I expect a response?
Responses to all emails are within 48 hours, unless otherwise noted.
- I have not received my order confirmation, what should I do?
Order confirmations can sometimes take up to 24 hours to receive. If you have not received your order confirmation email after 24 hours, please contact us at [email protected] with your inquiry.